Frequently Asked Questions

Find answers to common questions about our services, shipment updates, delivery areas, payment methods, and more. If you need further assistance, please contact our support team.

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Frequently Asked Questions
When you provide your mobile number, you receive real-time SMS updates about your shipment status, including pickup, transit, and delivery. You can opt out at any time by replying STOP.
Reply STOP to any SMS message to opt out of future notifications.
We deliver to all major cities and regions across the US and Canada. For specific locations, please contact our support team.
You can track your shipment using the tracking link provided in your confirmation email or SMS.
We accept all major credit cards, ACH transfers, and select digital payment methods.